Support
We're here to help riders and drivers in the United States and the Bahamas.
Include the email address on your account and, for a trip issue, the date and time of the trip.
In an emergency, call local emergency services first: 911 in the United States, 919 or 911 in the Bahamas.
Book a ride by text message
No app needed. Text RIDE to +1 (765) 981-6262 and we'll walk you through booking: your pickup address, destination, ride type and how you'd like to pay. We'll then text you when a driver accepts, when they arrive, and when your trip ends.
Common questions
I left something in the car
Email us with your trip date and time and a description of the item. We'll contact your driver. Within 10 minutes of your trip ending you can also message your driver directly in the app chat.
My fare looks wrong
Fares are recalculated when stops or the destination change. If something still looks wrong, email us within 30 days with the trip details and we'll review it.
How do I add a stop or change my destination?
Open your trip in the app and tap Edit trip. You can add up to three stops or change the destination any time before you arrive. The new fare is shown before you confirm.
How do I share my trip?
On the trip screen, tap Share trip and send the link to anyone. They can follow your ride live until it ends, no app needed.
I want to report a safety concern
If you're in danger, call emergency services. Then email us with as much detail as you can. Safety reports are reviewed with priority.
How do I become a driver?
Download the A2B app, choose Driver when signing up, and upload your license, insurance and vehicle documents. Our team reviews every application and will let you know the result in the app.
How do I delete my account?
In the app: riders go to Profile → Delete Account; drivers open the menu → Delete account. Confirm twice and your account is deleted right away. (Finish or cancel any trip in progress first.) You can also email a2bridebah@gmail.com from the address on your account with the subject "Delete my account". We delete your account and personal information, except records we're legally required to keep. See our Privacy Policy for details.